Real-time monitoring and alerting for your
ERP software is an incredibly powerful tool capable of optimizing complex processes across multiple business units. But when many systems communicate with one another errors are bound to occur, and if a single piece of the puzzle stops working the whole system comes under threat.
For most businesses, identifying and fixing errors is extremely inefficient and frustratingly time consuming. Issues are typically detected when it’s already too late, and instead of a quick fix being applied there follows a long and drawn out process of raising tickets that bounce around between multiple teams before getting resolved.
The outcome is simple: delivery is compromised, and your reputation suffers.
Vince Butler – VBU – puts a stop to all this by proactively monitoring business-critical components within your ERP solution including systems, content and processes – as well as the channels of communication that tie everything together. The result is a comprehensive, real-time view of the overall health of your entire solution.
If something does go wrong, VBU knows within seconds, and an automatically generated, fully-configurable alert is sent directly to the person or team responsible for fixing the issue. There’s no need to raise a ticket with the helpdesk or watch the seconds tick by as delivery grinds to a halt – work on a fix can begin at once.
Vince Butler’s flexibility makes it a tool for the whole business, not just for IT. Different business units and process owners are able to monitor whichever systems, content or KPIs are most important to them, setting up fully-customizable dashboards that offer a visual representation of emerging issues or trends.
With Vince Butler monitoring your end to end solution, you can rest assured that your business will keep on delivering, day after day.
Want to learn more about how VBU works?
See how VBU can receive real-time monitoring and alert your business critical systems
Unique features
Customizable Dashboards
Near-unlimited possibilities with fully-customizable dashboards. Use our templates or build your own
Modular Structure
Changes are very easy implemented. All set up can be changed on the fly.
Export / Import
Import, export and share duties or dashboards
Easy installation
Quick installation and a wide selection of pre-packaged dashboards mean you can get VBU up and running in under one day.
Collectors
Collectors gather information about the status of your systems. Popular collectors include Database Reader, M3 Autojobs, M3 Serverview, Infor Grid Applications and Infor Users Online.
Publishers
Publishers allow for push functionality and automation that isn’t traditionally available in Infor M3. Popular publishers include: MEC Reprocessor, Database Writer and SMS.
‘Vince Butler (VBU) helps our IT department by fast and accurate overviews, and makes us being ahead of user problems. This has led to a shrinking demand on our support desk. VBU gives us a quick and easy overview of todays situations, and helps us to prioritize the most important tasks first. The total number of issues triggered by errors have been reduced dramatically after implementation of VBU. With VBU we got issues gathered and visualized potential error/threats and actuals errors.’
Olav Fyldeng
Head of Business Application, Varner Retail AS
Do you have any further questions?
Discover how VBU can easily be integrated with your ERP-system
Frequently Asked Questions (FAQ)
Can VBU only be used with Infor M3?
No, VBU can be configured to support any ERP solution, including MEC, StreamServe, PLM, PIM, POS, and many more.
How long does it take to implement VBU?
Full implementation of VBU typically takes under one day.