Real-time monitoring and alerting for your
ERP software is an incredibly powerful tool capable of optimizing complex processes across multiple business units. But when many systems communicate with one another errors are bound to occur, and if a single piece of the puzzle stops working the whole system comes under threat.
For most businesses, identifying and fixing errors is extremely inefficient and frustratingly time consuming. Issues are typically detected when it’s already too late, and instead of a quick fix being applied there follows a long and drawn out process of raising tickets that bounce around between multiple teams before getting resolved.
The outcome is simple: delivery is compromised, and your reputation suffers.
Vince Butler – VBU – puts a stop to all this by proactively monitoring business-critical components within your ERP solution including systems, content and processes – as well as the channels of communication that tie everything together. The result is a comprehensive, real-time view of the overall health of your entire solution.
If something does go wrong, VBU knows within seconds, and an automatically generated, fully-configurable alert is sent directly to the person or team responsible for fixing the issue. There’s no need to raise a ticket with the helpdesk or watch the seconds tick by as delivery grinds to a halt – work on a fix can begin at once.
Vince Butler’s flexibility makes it a tool for the whole business, not just for IT. Different business units and process owners are able to monitor whichever systems, content or KPIs are most important to them, setting up fully-customizable dashboards that offer a visual representation of emerging issues or trends.
With Vince Butler monitoring your end to end solution, you can rest assured that your business will keep on delivering, day after day.